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What is ECM ?

ECM (Enterprise Content Management) puts business content to work and allows organizations to realize new value. Collaborating in the cloud, managing records, mitigating risk, capturing documents, improving employee productivity—turning your content into Smarter Content Now. That's ECM.

IBM ECM helps you transform the way you work by putting business content in motion, so you can capture, protect, activate, analyze and engage with content for greater insight and action.

Case management

Present the relevant information for cases in context of content-related processes like customer service, loan applications or claim adjudication.

Information Lifecycle Governance

Records management, electronic discovery, compliance, storage optimization and data migration.

Content collaboration on cloud

IBM partnered with Box for a cloud-based content collaboration platform that enables companies of all sizes to share and manage business content in a secure way both inside and outside their organization, from anywhere and across any device.

Document capture and imaging

Quickly capture both paper and digital documents wherever they enter your organization. With automatic classification and extraction of data, you can accelerate client related business processes and reduce overall operations cost.

Enterprise content management platform

Deliver customer information when you need it with self-service powered by high-performance electronic statement retrieval.


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