TATA DOCOCMO BUSINESS SERVICES
End-to-end solutions for all your business needs.

Our Service

Contact Centre

  • 24/7/365 access to our helpline
  • Single contact centre number
  • Web chat for instant connect

SOC

  • Monitor over-all service quality
  • Qualitative check on new links
  • Proactive action on service degradation & outages

Relationship Management

  • Maintain & manage regular contact with customers
  • Single point of contact for resolution
  • Upgrade support & additional services

Installation and Repair

  • Faster delivery and repairs through the use of cutting-edge technology and "TABs"
  • Premise visits for repairs & replacement

Program Management Team

  • Manage delivery framework for complex product & solutions
  • Feasibility checks for new services
  • Continuously improve order to activation time across businesses

iManage

  • A self-care portal to help manage your business service

Our Product Portfolio

Cloud And SaaS

  • Colocation
  • Insta Compute
  • Managed Hosting
  • Prep Test

Collaboration

  • Conference
  • Document Management System
  • International Bridging Services

Connectivity

  • Centrex
  • Content Delivery Network
  • Internet Leased Line
  • L2 Multicast
  • Leased Line
  • PRI
  • SIP

IoT Solutions

  • Asset Management
  • Fleet Management
  • School Bus Tracking
  • Workforce Tracking

Marketing Solutions

  • Call Register Services (CRS)
  • Digital Survey
  • Hosted IVR
  • Live Chat
  • SMS Solutions
  • Toll Free Services

Security Solutions

  • DDoS
  • Mobile Device Management
  • vUTM

36%+ share in Internet Leased Line #1 or #2 market player across most product categories


Call us at +91 9025 66 55 66 to know more about our Software, Hardware & Service offerings!