Emergence of technologies as critical part of business, attrition of service delivery professionals and rapidly changing mobile work cultures have increased the complexity of IT infrastructure management today.

CIO’s and IT Managers need to be equipped adequately to handle various challenges:

  • Increasing the asset utilization to maximize the returns on IT investments
  • Decreasing downtime and improving reliability & ensuring business continuity
  • Aligning with best practices based IT service management to delight internal & external customers with assured service delivery
  • Automating the tasks to bring in efficiency and cost-savings
  • Having visibility into critical business operations and pro-actively getting notified about the issues to stay in control
  • Ensuring compliance level in business

Implementation of integrated, best practices driven and standard compliance based service management products like SapphireIMS has become the need of the hour.

SapphireIMS consists of the following:

  • Asset Management
  • IT Automation
  • Business Service Monitoring
  • Service Management certified as per ITIL 3.0

SapphireIMS is a proven product with an installed base of 125+ across all industry verticals. SapphireIMS is backed by a strong professional services team which takes on complete ownership to deploy and support the product and ensuring that business needs are met. SapphireIMS can be hosted in-premise or can be subscribed as a cloud service.

Call us at +91 9025 66 55 66 to know more about our Software, Hardware & Service offerings!

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