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Your Journey to the Digital World Starts Here.

SapphireIMS makes your business functions and processes agile through our suite of ITIL Service Desk, Enterprise Service Management, Enterprise Asset Management, Service Lifecycle Management and Business Service Monitoring Solutions.

Delivered On-Premise and on the Cloud.



SapphireIMS Solution Suite

Choice of delivery models that suits your business:
Cloud and On-Premise



ITIL Service Desk Solutions

Supercharge Your Employee Efficiency with Intelligent and ITIL based Service Desk

Enterprise Asset Management

Know Your Assets, Get 100 % Visibility and Save Over 40% of Costs

Business Service Monitoring

Intelligent and Proactive Monitoring of your IT Infrastructure



Healthcare Service Management

Clinical Approach to Making Healthcare Agile and Modern

Enterprise Service Management

Achieve 50% cost reduction by automating your businesses processes

Service Lifecycle Management

Deliver Cost Effective and Agile Services



ITIL SERVICE DESK

  • Incident Management
  • Problem Management
  • Change Management
  • Request Fulfillment
  • Service Catalog
  • Service Level Management

HEALTHCARE SERVICE MANAGEMENT

  • Patient Service Management
  • Healthcare Incident Management
  • Bio-Medical Asset Management
  • Healthcare Facility Management
  • Employee Self-Service Portal
  • Quality and Governance

ENTERPRISE ASSET MANAGEMENT

  • Asset Lifecycle Management
  • Asset Discovery and Inventory
  • Automation and Compliance
  • Software Asset Management

ENTERPRISE SERVICE MANAGEMENT

  • HR Service Management
  • Cross Functional Processes
  • Facility and Operations
  • Travel and Hospitality Services
  • Financial Services Management
  • Security and Access Service

BUSINESS SERVICE MONITORING

  • Discover and Monitor
  • Filter and Correlate
  • Diagnose and Resolve
  • Align to Business
  • Analyze and Automate

SERVICE LIFECYCLE MANAGEMENT

  • Know Your Customer
  • Customer Service Portal
  • Service Management
  • Spare Parts Management
  • Technology Extensions
  • Quality and Governance


Call us at +91 9025 66 55 66 to know more about our Software, Hardware & Service offerings!