Agents have the right tools to be more productive.
Managers are equipped to make the right decisions.
Customers find timely help within an arm's length.
From increasing your agents' productivity, to crunching through performance metrics, to working in sync with other apps that you use, get to the core of your customer service efforts.
Zoho Desk gives your team the best tools to help customers while automating frequent tasks that otherwise take up precious time.
With Zoho Desk, identify the right trends and patterns in your team's efforts, make improvements, and inspire better performance.
Zoho Desk helps bring together employees from across departments, to give customers a truly unified customer service experience.
When your customers want to reach out, be available for them over a variety of channels—email, phone, live chat, social media and more.
Equip customers so they can find answers to questions on their own and help their peers in the true spirit of a community.
Zoho Desk understands the uniqueness of your business, and allows you to customize extensively and integrate it with other apps.
With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.
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