Track and engage visitors.

Understand how visitors are interacting with your website in real time. Use that insight to trigger rule-based proactive chat conversations.

• Geolocate your visitors..
• Track visitor's footprints.
• Personalized chat.
• Automatic chat translation.
• Identify new vs returning visitors.
• Start chats based on visitor activities.
• Interactive email campaigns.

Live Chat Software.

Letting customers chat with a live representative helps you to close deals faster and deliver exceptional customer service.

• Real time traffic monitoring.
• Automated website visitor engagement
• Customize the chat box to match your website design
• Actionable analytics
• Prioritized list of website visitors.

Visitor insights and lead scoring.

Drive sharper engagement by gaining access to a highly insightful list of 'All' your website visitors. Prioritize them as hot, warm and cold based on their lead score and close more deals faster.

• Turn your website into a lead generation machine
• Your visitors. Their scores. Your recipe.
• Focus on prospects that deserve your attention.

Zoho CRM driven engagement

Connect Zoho SalesIQ with Zoho CRM and improve conversions via follow ups. Get better context via visitor information history.

Add leads, contacts, follow-up tasks, and potentials right from the chat window.

• From data to actionable insights.
• CRM data based pro-active triggers.
• Convert the visitors you chat with to leads or contacts in CRM.
• See your previous interactions.
• Assign follow up actions in CRM.

Sell smarter. Close deals faster.

Focus all your energy on selling and engaging your prospects while SalesIQ automates your website visitor engagement with intelligent triggers and SalesIQ 's email campaign optimizers.

• Wow your visitors with personalized engagement.
• Reduce sales cycle. Increase sales conversions.
• Generate more sales from your email campaigns.

Setup and customize quickly.

Integrate with Google Analytics, show a promotion during a visitor's waiting time, and more.

• Set up in 2 minutes
• Flexible to customize
• Canned responses
• Chat departments
• JavaScript APIs.

Measure, coach and monitor.

You can't improve what you don't measure. Get daily and monthly reports delivered right into your inbox.

Understand how to improve your team's sales conversations. Monitor chat conversations and provide instant feedback. Coach your team to be sales superheroes.

• Prebuilt reports.
• Coach in real-time.
• Team Monitoring.

CMS and e-commerce integrations.

Zoho SalesIQ works well with leading CMS and e-commerce platforms.

• Get a competitive edge.
• Encourage purchases.
• Reduce cart abandonment.

Be online. Always.

Live chat from the comfort of your couch or in the middle of a movie. Zoho SalesIQ supports both mobile and tablet devices, so you can connect with your prospects and customers on the go.